Safety and trust
Inviting someone into your everyday life requires trust. At Alltimeshere, trust is built through personal contact, clear communication, respect, consistency, and consent. Before visits begin, we take time to discuss expectations, preferences, boundaries, and the kind of companionship or practical support requested.
Before the first visit
A free first conversation
We begin with a free, no-obligation conversation. This gives you and your family an opportunity to ask questions, explain what you are looking for, and decide whether Alltimeshere feels right for you.
Clear expectations
Before a visit is arranged, we clarify the requested support, preferred activities, practical arrangements, contact preferences, and any important boundaries.
A comfortable first meeting
The first visit is planned carefully and at a pace that feels comfortable. The customer always has the right to ask questions, change their mind, or end an arrangement.
How we work
Respect and consent
The customer's wishes, privacy, and independence come first. We do not make decisions on the customer's behalf or share information without permission.
Familiarity and continuity
Our aim is to provide a familiar point of contact and create consistency whenever possible. If an arrangement needs to change, this will be communicated clearly.
Confidentiality and privacy
Personal information is handled carefully and used only when necessary to answer enquiries, arrange visits, provide the agreed service, or meet legal obligations.
Read our privacy policyClear prices and conditions
Prices, minimum booking times, travel costs, and cancellation conditions are explained before a paid visit is confirmed. There are no hidden service charges.
Information for relatives
A relative is welcome to make the first enquiry or help arrange a conversation. However, the older adult remains at the centre of the service. Their wishes, privacy, consent, and independence must always be respected.
Updates may be shared with an approved relative only when the customer has clearly agreed to this. The customer can change or withdraw that permission.
What Alltimeshere does — and does not provide
Alltimeshere provides social companionship and practical everyday support. This may include conversation, walks, social activities, local errands, technology support, and company at planned appointments.
Alltimeshere does not provide medical care, emergency assistance, medication management, personal hygiene services, medical transportation, or services requiring licensed healthcare professionals. We do not replace municipal hemtjänst, healthcare providers, or emergency services.
Personal contact from the beginning
Zara Rabiei, founder of Alltimeshere, is your first point of contact. She takes time to understand what you or your relative is looking for, explain how the service works, and make sure expectations are clear before a visit is arranged.
Meet ZaraDo you have questions about safety, privacy, or how visits work?
Contact us for a free, no-obligation conversation. We will be happy to explain the service and answer your questions.